Five Promises from TAG
At TAG, our commitment to you can be easily seen in the five promises which we make to all our customers:
We will reduce your print costs
While price is rarely the sole factor that is considered when choosing a print partner, we recognize it’s important for all of our customers. We understand you need to maximize your budget and get the most out of every dollar. And because of that, we take pricing very seriously and do everything we can to find ways to reduce costs. That could mean suggesting higher quantity print runs to reduce the individual per piece cost. It could also mean looking at different print technologies, stock, design or even colors. Rest assured, we have your budget at the top of our priorities on every project, and we’ll do whatever we can without sacrificing quality and experience.
We will simplify your internal print order process
We are experts at finding ways to leverage technology to make things easier for you. Our Web2Print portals allow clients to manage their print buying processes with excellent sophistication. And, our team is here to provide the best range of talents to meet your needs.
We will provide the best service you have ever experienced
We’re a humble team, but we’re also proud and not afraid to share it! We love hearing feedback from our customers, and we love it when they share their experiences working with us. We survey our customers monthly and the results are consistently amazing. We recognize that you have options when it comes to who you will partner with. Our team is focused on ensuring you have the best possible experience and we take that very seriously. Our team is also extremely experienced, with an average tenure of 10+ years in the print business.
We will meet deadlines
We always love it when our customers are good planners and give us plenty of time to complete projects. But we also recognize that’s not always reality and emergencies happen. We’re pros at crunch time and have handled many important deadlines in over our nearly 3 decades. From direct mail projects with extremely tight timelines, to rush jobs where someone forgot to order that ultra-important piece for a trade show, our team will step up when you need us to. We hope you never have to test us, but we’ll be ready to make it happen when you do!
You Will See Results
We are so confident in the power of our print programs that we promise results. As we work with your marketing team, we will discuss the outreach, the messaging, the enticements, and the expected outcomes. Setting goals for your programs is not only necessary, it’s a requirement for budgeting. We expect clients to have serious conversations about what they spend on promotional marketing to drive sales, and how that investment must have a return.
These five promises are what set TAG apart from other printing companies. Your success matters to us because it’s how we measure our own success. If we aren’t lowering your costs, simplifying your print order process, providing you with excellent service, and meeting your deadlines, then we aren’t accomplishing our goals.
Curious about how TAG can lead your business to success? Learn more about everything TAG can do for you and what sets us apart from other printing companies. We promise you’ll be you’ll be glad you did!