Brands that Recognize Customers Win Big
Automated Customer Engagement
Nothing is more important than taking care of your existing customers. They want to feel appreciated. They want their loyalty rewarded. And, they want offers that are relevant to them.
We help etail brands develop direct mail communications based on their customer’s sales history, length of time as a customer, the specific products and services they’ve purchased, as well as the specific loyalty and reward programs offered. The communications we develop are synchronized with other digital communications the customer is receiving, which helps improve engagement and utilization.
Whether your program is points-driven or you manage customer loyalty value in the background, transaction-driven direct mail is a great way to ‘retail right’ by the numbers.
POS Driven Mail
great nh restaurants
This restauranteur knows the value of cause marketing. By supporting their charity, FeedNH helps end hunger in the state. This multi-restaurant group gives back in a big way. They also ask their customers to help support the cause. And when they do, they get thank-you coupons from the restaurant. What a wonderful brand-building and community-supporting marketing approach. Oh, and in true fashion, variable barcodes (serial barcodes) are used to watch redemptions per customer. It’s all about the behavior.